Your file is 6 years old.  It is recommended that you do the upgrade in 3-year steps, e.g., from 2012 to 2015 to 2018.

Assuming that you don’t have access to 2015, you can either try the upgrade yourself or ask Intuit to do it for you.

If you try it, open […]

Resolution for 'Click File issue: 'How to convert 2012 desktop data file to 2018 desktop' available: Yes.

The Click File issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Click File issue yourself by looking for a resolution described in the article. If it is a complex Click File issue or you are unable to solve the issue, you may contact us by clicking here or by using other Click File support options.

For more information about resolving issues related to Click File in Quickbooks/QBO or to get support for the issue 'How to convert 2012 desktop data file to 2018 desktop', click the link below: