The error that you receive is due to a damaged program component that is running in the background. We need to run Repair QuickBooks to fix this error.

Here’s a knowledge base article on how to: Repair QuickBooks

Once the process is done, make sure to Run Payroll Updates.

Resolution for 'codes 19964 issue: 'How do you fix error codes 19964 and 13096? I get these whenever I’m paying a payroll liability; it makes QB crash.' available: Yes.

The codes 19964 issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the codes 19964 issue yourself by looking for a resolution described in the article. If it is a complex codes 19964 issue or you are unable to solve the issue, you may contact us by clicking here or by using other codes 19964 support options.

For more information about resolving issues related to codes 19964 in Quickbooks/QBO or to get support for the issue 'How do you fix error codes 19964 and 13096? I get these whenever I’m paying a payroll liability; it makes QB crash.', click the link below: