One is an Income account and the other is most likely an Expense account, or a COGS expense account. Look at the account type in your chart of accounts to determine this.
Resolution for 'COGS expense issue: 'Chart of Accounts' available: Yes.
The COGS expense issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the COGS expense issue yourself by looking for a resolution described in the article. If it is a complex COGS expense issue or you are unable to solve the issue, you may contact us by clicking here or by using other COGS expense support options.
For more information about resolving issues related to COGS expense in Quickbooks/QBO or to get support for the issue 'Chart of Accounts', click the link below: