You don’t remove and reinstall QBO, it is a web based product. Do you mean QB desktop?
If not, do you mean the qbo app?
If you are using QBO, try clearing the cache or using a private window. If that does not fix it, contact support by clicking the ? in […]
Resolution for 'collapse reports issue: 'how to collapse reports' available: Yes.
The collapse reports issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the collapse reports issue yourself by looking for a resolution described in the article. If it is a complex collapse reports issue or you are unable to solve the issue, you may contact us by clicking here or by using other collapse reports support options.
For more information about resolving issues related to collapse reports in Quickbooks/QBO or to get support for the issue 'how to collapse reports', click the link below: