Open the Chart of Accounts. At the bottom, checkmark “Include Inactive” if it is dark and indicating this is an active and available selection.

Now you see accounts you were Hiding from yourself.

Find the Commission account. You know it exists, because you see it on the Balance Sheet report.

Find it. Run […]

Resolution for 'Commission account issue: 'Where does “Commission Payable” on the balance sheet come from?' available: Yes.

The Commission account issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Commission account issue yourself by looking for a resolution described in the article. If it is a complex Commission account issue or you are unable to solve the issue, you may contact us by clicking here or by using other Commission account support options.

For more information about resolving issues related to Commission account in Quickbooks/QBO or to get support for the issue 'Where does “Commission Payable” on the balance sheet come from?', click the link below: