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company admin: When I click on Gear icon and then select Manage Users, I do not see any Accountants section. My only choice is Add a new user, which is not appropriate. How can I do it?

If you’re unable to see the Accountants section in your account, this means QuickBooks doesn’t have our QuickBooks Online for Accountants offered in you’re region. However, you can still invite your accountant as a Company admin and you need to select the This user is my accountant box to do this.

Here’s how:

Go […]

Resolution for 'company admin issue: 'When I click on Gear icon and then select Manage Users, I do not see any Accountants section. My only choice is Add a new user, which is not appropriate. How can I do it?' available: Yes.

The company admin issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the company admin issue yourself by looking for a resolution described in the article. If it is a complex company admin issue or you are unable to solve the issue, you may contact us by clicking here or by using other company admin support options.

For more information about resolving issues related to company admin in Quickbooks/QBO or to get support for the issue 'When I click on Gear icon and then select Manage Users, I do not see any Accountants section. My only choice is Add a new user, which is not appropriate. How can I do it?', click the link below:

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company admin: How do you log in as an admin when you added yourself as an accountant?

It’s essential that you’re able to gain Master Admin status to make certain changes in the account. It sounds like you’re the Master Admin and the accountant user, however when you log into QuickBooks Online, it’s only recognizing your user ID as an accountant. Don’t worry, that can be fixed.

To […]

Resolution for 'company admin issue: 'How do you log in as an admin when you added yourself as an accountant?' available: Yes.

For more information about resolving issues related to company admin in Quickbooks/QBO or to get support for the issue 'How do you log in as an admin when you added yourself as an accountant?', click the link below:

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company admin: I have a Standard user with their access set to All but under Employees/Payroll (on QuickBooks Online Payroll) it says “you don’t have access rights to view this data”…

There is no option to give access to Payroll for a Standard User in QuickBooks Online, they would need to be a Company Admin to be able to access and process payroll.

Resolution for 'company admin issue: 'I have a Standard user with their access set to All but under Employees/Payroll (on QuickBooks Online Payroll) it says “you don’t have access rights to view this data”…' available: Yes.

For more information about resolving issues related to company admin in Quickbooks/QBO or to get support for the issue 'I have a Standard user with their access set to All but under Employees/Payroll (on QuickBooks Online Payroll) it says “you don’t have access rights to view this data”…', click the link below:

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company admin: I want to allow an employee the capability to run payroll but do not want them to be able to access other areas of our data.

Currently, the users that can create payroll are the Master Admin, Company Admin, and Custom user with All access rights. You can follow the steps in this article to do it: User Management – Add, Delete, or Change A User’s Access.

I’d recommend sending feedback […]

Resolution for 'company admin issue: 'I want to allow an employee the capability to run payroll but do not want them to be able to access other areas of our data.' available: Yes.

For more information about resolving issues related to company admin in Quickbooks/QBO or to get support for the issue 'I want to allow an employee the capability to run payroll but do not want them to be able to access other areas of our data.', click the link below:

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company admin: How do I remove a company from my company list

We currently don’t have an option to remove a company from the company list upon login.

I have a workaround for this, and I’d be glad to share this with you.

If the company you want to remove is an active account, you can add yourself as a Company Admin (CA) using […]

Resolution for 'company admin issue: 'How do I remove a company from my company list' available: Yes.

For more information about resolving issues related to company admin in Quickbooks/QBO or to get support for the issue 'How do I remove a company from my company list', click the link below:

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company admin: My accountant has her wholesale account and all of her clients suspended. She is unable to transfer us. How do I get my company data into a new retail account?

“No you cannot”
What makes you think you cannot? The master admin can remove anyone, including the accountant who pays the wholesale billing, thereby ending wholesale billing. “Company admin” does not have the power to remove the accountant who is the master admin. There can be just one master admin. It may or […]

Resolution for 'company admin issue: 'My accountant has her wholesale account and all of her clients suspended. She is unable to transfer us. How do I get my company data into a new retail account?' available: Yes.

For more information about resolving issues related to company admin in Quickbooks/QBO or to get support for the issue 'My accountant has her wholesale account and all of her clients suspended. She is unable to transfer us. How do I get my company data into a new retail account?', click the link below:

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company admin: We’d like to cancel quickbooks, but we forgot Master admin’s password and the registered e-mail address is not worked any more.

I can help you take care of your account.

Aside from the master admin, the company admin has the access right to cancel your subscription.

Let me walk you through:

Sign in to QuickBooks Online as the company admin.
Click the Gear icon.
Choose Account and Settings, then go to the Billing […]

Resolution for 'company admin issue: 'We’d like to cancel quickbooks, but we forgot Master admin’s password and the registered e-mail address is not worked any more.' available: Yes.

The company admin issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the company admin issue yourself by looking for a resolution described in the article. If it is a complex company admin issue or you are unable to solve the issue, you may contact us by clicking here or by using other company admin support options.

For more information about resolving issues related to company admin in Quickbooks/QBO or to get support for the issue 'We’d like to cancel quickbooks, but we forgot Master admin’s password and the registered e-mail address is not worked any more.', click the link below:

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company admin: Good morning can you Tell me pls if I am a Company Admin can I add a second company in my quick book account? or Master admin only can do this?

I am glad to walk you through in viewing your role in the QuickBooks account you are accessing.

Here’s how to view your role or the user access you have in your account:

Click the Gear icon.

Select Manage users.

Locate your name on the list of […]

Resolution for 'company admin issue: 'Good morning can you Tell me pls if I am a Company Admin can I add a second company in my quick book account? or Master admin only can do this?' available: Yes.

The company admin issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the company admin issue yourself by looking for a resolution described in the article. If it is a complex company admin issue or you are unable to solve the issue, you may contact us by clicking here or by using other company admin support options.

For more information about resolving issues related to company admin in Quickbooks/QBO or to get support for the issue 'Good morning can you Tell me pls if I am a Company Admin can I add a second company in my quick book account? or Master admin only can do this?', click the link below:

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company admin: Is it possible to use two email addresses separated by a comma in the field for the Master Company Administrator so two people get all notices, invoice copies, etc?

No. You can only […]

Resolution for 'company admin issue: 'Is it possible to use two email addresses separated by a comma in the field for the Master Company Administrator so two people get all notices, invoice copies, etc?' available: Yes.

The company admin issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the company admin issue yourself by looking for a resolution described in the article. If it is a complex company admin issue or you are unable to solve the issue, you may contact us by clicking here or by using other company admin support options.

For more information about resolving issues related to company admin in Quickbooks/QBO or to get support for the issue 'Is it possible to use two email addresses separated by a comma in the field for the Master Company Administrator so two people get all notices, invoice copies, etc?', click the link below:

Details

company admin: i have 2 logins for the same account

Since you have two different logins for the same account, you can delete the second login in the Manage Users menu. You’ll need to be either the Master Administrator or Company Admin to do this task.

Click the Company gear icon and select Manage Users.

Highlight the name of the user you wish […]

Resolution for 'company admin issue: 'i have 2 logins for the same account' available: Yes.

The company admin issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the company admin issue yourself by looking for a resolution described in the article. If it is a complex company admin issue or you are unable to solve the issue, you may contact us by clicking here or by using other company admin support options.

For more information about resolving issues related to company admin in Quickbooks/QBO or to get support for the issue 'i have 2 logins for the same account', click the link below:

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