Current status (6/6/2016) –  The fix for this issue has been deployed and this function is working correctly.  

QuickBooks Online users that are attempting to update their company address are reporting that while trying to update the address in either the Company Settings or Company info areas, they are unable […]

Resolution for 'Company info areas issue: 'I have tried updating my company address in QuickBooks Online in both the Company Settings and Company Info areas and am unable to – I keep getting error messages.' available: Yes.

The Company info areas issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Company info areas issue yourself by looking for a resolution described in the article. If it is a complex Company info areas issue or you are unable to solve the issue, you may contact us by clicking here or by using other Company info areas support options.

For more information about resolving issues related to Company info areas in Quickbooks/QBO or to get support for the issue 'I have tried updating my company address in QuickBooks Online in both the Company Settings and Company Info areas and am unable to – I keep getting error messages.', click the link below: