Let’s get this fixed so you can access your client’s file.
Here are some of the possible reasons why the client’s company is not showing on the QuickBooks Online Accountant (QBOA) Client list:
- The incorrect login is being used
- You were not invited as the Accountant
- Firm access to the client has […]
Resolution for 'Company is missing issue: 'cannot log into file which sent invite' available: Yes.
The Company is missing issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Company is missing issue yourself by looking for a resolution described in the article. If it is a complex Company is missing issue or you are unable to solve the issue, you may contact us by clicking here or by using other Company is missing support options.
For more information about resolving issues related to Company is missing in Quickbooks/QBO or to get support for the issue 'cannot log into file which sent invite', click the link below: