I appreciate the details you’ve provided. It looks like there’s an issue with the Firefox browser.
Let’s fix it by following these troubleshooting steps:
- Log out and log back in to your company using another browser (Chrome or Internet Explorer). This helps refresh your company, and loads new information.
- Sign in […]
Resolution for 'company using incognito issue: 'CHEQUE payment problem' available: Yes.
The company using incognito issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the company using incognito issue yourself by looking for a resolution described in the article. If it is a complex company using incognito issue or you are unable to solve the issue, you may contact us by clicking here or by using other company using incognito support options.
For more information about resolving issues related to company using incognito in Quickbooks/QBO or to get support for the issue 'CHEQUE payment problem', click the link below: