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Company: What is a closely held employee in regards to STP?

According to the ATO, a closely held employee is: A closely held payee is one who is not at arm’s length. This means they are directly related to the entity from which they receive payments, for […]

Resolution for 'Company issue: 'What is a closely held employee in regards to STP?' available: Yes.

The Company issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Company issue yourself by looking for a resolution described in the article. If it is a complex Company issue or you are unable to solve the issue, you may contact us by clicking here or by using other Company support options.

For more information about resolving issues related to Company in Quickbooks/QBO or to get support for the issue 'What is a closely held employee in regards to STP?', click the link below:

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Company: Can users in two different countries access the same QuickBooks Online file??

Yes, they can access the same QBO file as long as long as they are added as users to the company. Please make sure you’re the master admin when performing the steps below.

To add a new user from Chile:

  1. Go to the Gear icon at the upper right.
  2. Select Manage […]

Resolution for 'Company issue: 'Can users in two different countries access the same QuickBooks Online file??' available: Yes.

The Company issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Company issue yourself by looking for a resolution described in the article. If it is a complex Company issue or you are unable to solve the issue, you may contact us by clicking here or by using other Company support options.

For more information about resolving issues related to Company in Quickbooks/QBO or to get support for the issue 'Can users in two different countries access the same QuickBooks Online file??', click the link below:

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Company: show invoice numbers in invoices dashboard

The Dashboard menu displays your company overview and the status of your income and expenses. In the Income section, only the amounts for open, overdue, and paid invoices within the last 365 days are showing. See the first screenshot below for your reference. With this, there isn’t an option to get the […]

Resolution for 'Company issue: 'show invoice numbers in invoices dashboard' available: Yes.

The Company issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Company issue yourself by looking for a resolution described in the article. If it is a complex Company issue or you are unable to solve the issue, you may contact us by clicking here or by using other Company support options.

For more information about resolving issues related to Company in Quickbooks/QBO or to get support for the issue 'show invoice numbers in invoices dashboard', click the link below:

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Company: Can the user update change of company address in the account and settings?

You can set different levels of access for your users. Changing the company address requires a company admin access. Let me walk you through on how to add a user.

  1. Click Gear icon.
  2. Select Manage Users.
  3. Click Add User.
  4. Select the user type.
  5. Click Next.
  6. Choose an access rights.
  7. Click […]

Resolution for 'Company issue: 'Can the user update change of company address in the account and settings?' available: Yes.

The Company issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Company issue yourself by looking for a resolution described in the article. If it is a complex Company issue or you are unable to solve the issue, you may contact us by clicking here or by using other Company support options.

For more information about resolving issues related to Company in Quickbooks/QBO or to get support for the issue 'Can the user update change of company address in the account and settings?', click the link below:

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Company: What if I dont have a VAT no?

Having no VAT No. means your business isn’t VAT-registered. Please make sure not to enable the Tax tracking feature in the program. This way, no VAT is required when creating a transaction.

If you’ve already turned on the Tax tracking feature, let’s go to the Account and Settings […]

Resolution for 'Company issue: 'What if I dont have a VAT no?' available: Yes.

The Company issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Company issue yourself by looking for a resolution described in the article. If it is a complex Company issue or you are unable to solve the issue, you may contact us by clicking here or by using other Company support options.

For more information about resolving issues related to Company in Quickbooks/QBO or to get support for the issue 'What if I dont have a VAT no?', click the link below:

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Company: how do I reopen a bank reconciliation

I’ll guide you through reopening your bank reconciliation.

 

Just to verify, are you referring on undoing an entire reconciliation? If so, there isn’t an option to perform it in the program. However, you’ll need to manually edit each transaction on the register. Here’s how:

 

  1. Go to the Gear icon at the upper right.
  2. Select […]

Resolution for 'Company issue: 'how do I reopen a bank reconciliation' available: Yes.

The Company issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Company issue yourself by looking for a resolution described in the article. If it is a complex Company issue or you are unable to solve the issue, you may contact us by clicking here or by using other Company support options.

For more information about resolving issues related to Company in Quickbooks/QBO or to get support for the issue 'how do I reopen a bank reconciliation', click the link below:

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Company: How do i lock an accounting period? I don’t want anyone to make changes to anything prior to January 1.

Go to the Gear, and select company and settings, then click the advanced tab.  Set your closing date to December 31st of prior year and you may want to enter a password that only you know.

Resolution for 'Company issue: 'How do i lock an accounting period? I don’t want anyone to make changes to anything prior to January 1.' available: Yes.

The Company issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Company issue yourself by looking for a resolution described in the article. If it is a complex Company issue or you are unable to solve the issue, you may contact us by clicking here or by using other Company support options.

For more information about resolving issues related to Company in Quickbooks/QBO or to get support for the issue 'How do i lock an accounting period? I don’t want anyone to make changes to anything prior to January 1.', click the link below:

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Company: I’m Master admin and owner. When I go to My Accountant tab, says I don’t have access. I’m suppose to have access to everything.

It might be your access have been modified.

 

Here’s how to modify:

  1. Click the Gear icon.
  2. Under Your Company, select Manage Users.
  3. In the USER TYPE column, make sure it indicates you as the Master Admin.

 

 

However, if your name indicated as a Standard user, you’ll have to contact the […]

Resolution for 'Company issue: 'I’m Master admin and owner. When I go to My Accountant tab, says I don’t have access. I’m suppose to have access to everything.' available: Yes.

The Company issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Company issue yourself by looking for a resolution described in the article. If it is a complex Company issue or you are unable to solve the issue, you may contact us by clicking here or by using other Company support options.

For more information about resolving issues related to Company in Quickbooks/QBO or to get support for the issue 'I’m Master admin and owner. When I go to My Accountant tab, says I don’t have access. I’m suppose to have access to everything.', click the link below:

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Company: I used to import styles of invoice and estimate but right now I cannot see Import style from arrow of New style. please see attached screen short

First, please ensure that the Import Style under the QuickBooks Labs is turned on. To check:

  1. Log in to your QuickBooks Online (QBO) account.
  2. Go to the Gear icon.
  3. Select QuickBooks Labs under Your Company.
  4. Check if the Import Style section is on. If it was off, click on the […]

Resolution for 'Company issue: 'I used to import styles of invoice and estimate but right now I cannot see Import style from arrow of New style. please see attached screen short' available: Yes.

The Company issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Company issue yourself by looking for a resolution described in the article. If it is a complex Company issue or you are unable to solve the issue, you may contact us by clicking here or by using other Company support options.

For more information about resolving issues related to Company in Quickbooks/QBO or to get support for the issue 'I used to import styles of invoice and estimate but right now I cannot see Import style from arrow of New style. please see attached screen short', click the link below:

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Company: I have a few customers who just wont pay. I need to remove them from my reports but when I try to make them inactive QB trys to make an adjustment

When you inactivate a customer that has an open balance or uncollectable balance in QuickBooks Online (QBO), the system will automatically create an adjusting transaction to offset the balance. Doing so will ensure that you’ll have an accurate record in your books.

 

However, we don’t recommend inactive your customers who have an […]

Resolution for 'Company issue: 'I have a few customers who just wont pay. I need to remove them from my reports but when I try to make them inactive QB trys to make an adjustment' available: Yes.

The Company issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Company issue yourself by looking for a resolution described in the article. If it is a complex Company issue or you are unable to solve the issue, you may contact us by clicking here or by using other Company support options.

For more information about resolving issues related to Company in Quickbooks/QBO or to get support for the issue 'I have a few customers who just wont pay. I need to remove them from my reports but when I try to make them inactive QB trys to make an adjustment', click the link below:

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