Might be simple. Instructions say shut off antivirus during dowmload and install, then turn it back on. Scary proposition to turn it off but as long as you do zero web surfing or emailing while doing the QB process you are safe and it can make all the difference.

Resolution for 'computer starts issue: 'Move QuickBooks to another computer starts download on new laptop but wont go past 18% and just stays there done twice once 0% and another got to 14%. What should I do?' available: Yes.

The computer starts issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the computer starts issue yourself by looking for a resolution described in the article. If it is a complex computer starts issue or you are unable to solve the issue, you may contact us by clicking here or by using other computer starts support options.

For more information about resolving issues related to computer starts in Quickbooks/QBO or to get support for the issue 'Move QuickBooks to another computer starts download on new laptop but wont go past 18% and just stays there done twice once 0% and another got to 14%. What should I do?', click the link below: