We appreciate you taking the time to share this with us. Allow me to help you make sure you’ll have an option to export a report to Excel.

Since you’re using Microsoft Office 365, please note that it is only supported when it is locally installed in your computer, and not […]

Resolution for 'Control settings issue: 'I use Quickbooks Pro 2015 and recently upgraded to Microsoft Office 365 2016. I can not export a report to Excel. It will only allow CVS.' available: Yes.

The Control settings issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Control settings issue yourself by looking for a resolution described in the article. If it is a complex Control settings issue or you are unable to solve the issue, you may contact us by clicking here or by using other Control settings support options.

For more information about resolving issues related to Control settings in Quickbooks/QBO or to get support for the issue 'I use Quickbooks Pro 2015 and recently upgraded to Microsoft Office 365 2016. I can not export a report to Excel. It will only allow CVS.', click the link below: