On the invoice itself there are two options for adding notes on the lower left hand corner.

1. Message displayed on invoice will allow you to add notes that will show up on the invoice for the customer to see. It will also print out as well.

2.┬áStatement memo is for your eyes […]

Resolution for 'conversations issue: 'Is there a way of adding notes of conversations with customers with respect to debt collection?' available: Yes.

The conversations issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the conversations issue yourself by looking for a resolution described in the article. If it is a complex conversations issue or you are unable to solve the issue, you may contact us by clicking here or by using other conversations support options.

For more information about resolving issues related to conversations in Quickbooks/QBO or to get support for the issue 'Is there a way of adding notes of conversations with customers with respect to debt collection?', click the link below: