I’d like to ensure that you’ll able to retake the Core exam for in QuickBooks Online.
Using a different browser is a good start to isolate issues like this. Sometimes, the stored data can cause some odd behavior and simply needs to be cleared from the browser.
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Resolution for 'core exam issue: 'How can I resit the core exam?' available: Yes.
The core exam issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the core exam issue yourself by looking for a resolution described in the article. If it is a complex core exam issue or you are unable to solve the issue, you may contact us by clicking here or by using other core exam support options.
For more information about resolving issues related to core exam in Quickbooks/QBO or to get support for the issue 'How can I resit the core exam?', click the link below: