You don’t provide any details, but if you are Admin have you tried the password reset tool?
Resolution for 'correct password issue: 'I can’t open up quickbooks desktop pro with correct password' available: Yes.
The correct password issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the correct password issue yourself by looking for a resolution described in the article. If it is a complex correct password issue or you are unable to solve the issue, you may contact us by clicking here or by using other correct password support options.
For more information about resolving issues related to correct password in Quickbooks/QBO or to get support for the issue 'I can’t open up quickbooks desktop pro with correct password', click the link below: