in the chart of accounts, use the drop down arrow far right and run a report on that sub account, is there anything posted to it?

If not that is the issue, the item you sell controls what account the sale is posted to, check the items and insure that the […]

Resolution for 'correct sub account issue: 'Income Sub-Accounts not tying to profit/loss statement' available: Yes.

The correct sub account issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the correct sub account issue yourself by looking for a resolution described in the article. If it is a complex correct sub account issue or you are unable to solve the issue, you may contact us by clicking here or by using other correct sub account support options.

For more information about resolving issues related to correct sub account in Quickbooks/QBO or to get support for the issue 'Income Sub-Accounts not tying to profit/loss statement', click the link below: