Let’s try accessing your QuickBooks Online for Accountant account using a private window. In Chrome, click on the Customize and control icon and select New incognito window. It’s probably a browser-related issue where you can’t open a file from QuickBooks Online.

 

Then, follow the steps to view the CPE certificates:

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Resolution for 'CPE certificates issue: 'I cannot view CPE certificates on PC of my iPad: Developer Message Error in GetCPECCertificate moduleID 339 userID 123146266301529. What can I do to resolve the issue?' available: Yes.

The CPE certificates issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the CPE certificates issue yourself by looking for a resolution described in the article. If it is a complex CPE certificates issue or you are unable to solve the issue, you may contact us by clicking here or by using other CPE certificates support options.

For more information about resolving issues related to CPE certificates in Quickbooks/QBO or to get support for the issue 'I cannot view CPE certificates on PC of my iPad: Developer Message Error in GetCPECCertificate moduleID 339 userID 123146266301529. What can I do to resolve the issue?', click the link below: