No, GSt is not collected on a deposit or prepayment. If unsure, check the CRA website for guidance.
Resolution for 'CRA website issue: 'do you charge hst when accepting deposits' available: Yes.
The CRA website issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the CRA website issue yourself by looking for a resolution described in the article. If it is a complex CRA website issue or you are unable to solve the issue, you may contact us by clicking here or by using other CRA website support options.
For more information about resolving issues related to CRA website in Quickbooks/QBO or to get support for the issue 'do you charge hst when accepting deposits', click the link below: