Try updating your OS as well.

Resolution for 'Crashes with update issue: 'My QB 2016 MAC Crashes with update. I have El Capitan 10.11.6 on iMAC.' available: Yes.

The Crashes with update issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Crashes with update issue yourself by looking for a resolution described in the article. If it is a complex Crashes with update issue or you are unable to solve the issue, you may contact us by clicking here or by using other Crashes with update support options.

For more information about resolving issues related to Crashes with update in Quickbooks/QBO or to get support for the issue 'My QB 2016 MAC Crashes with update. I have El Capitan 10.11.6 on iMAC.', click the link below: