create a new invoice: When I create a new invoice I cannot find the customer in the “Choose a Customer” box.
This issue has been reported, and our product engineers found out that the issue occurs when the user lacks access to those customers companies.
To fix this:
- Navigate to Company Settings.
- Select Your Team.
- Select a User.
- Select Client Access.
- Make sure the ‘missing’ customer is selected.
If you still have the […]
Resolution for 'create a new invoice issue: 'When I create a new invoice I cannot find the customer in the “Choose a Customer” box.' available: Yes.
The create a new invoice issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the create a new invoice issue yourself by looking for a resolution described in the article. If it is a complex create a new invoice issue or you are unable to solve the issue, you may contact us by clicking here or by using other create a new invoice support options.
For more information about resolving issues related to create a new invoice in Quickbooks/QBO or to get support for the issue 'When I create a new invoice I cannot find the customer in the “Choose a Customer” box.', click the link below: