If this is a manually added transaction, you can delete and recreate the transaction to the correct account. However, if this is from a bank feed, you can Exclude it and manually add the transaction.

Here’s how:

  1. Click Banking on the left pane.
  2. Select the For Review tab.
  3. Select the checkbox of the transaction […]

Resolution for 'created payment issue: 'If VAT payment was made from wrong account – how do I correct it. Amount now lying in suspense account and can’t be matched in correct account?' available: Yes.

The created payment issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the created payment issue yourself by looking for a resolution described in the article. If it is a complex created payment issue or you are unable to solve the issue, you may contact us by clicking here or by using other created payment support options.

For more information about resolving issues related to created payment in Quickbooks/QBO or to get support for the issue 'If VAT payment was made from wrong account – how do I correct it. Amount now lying in suspense account and can’t be matched in correct account?', click the link below: