Customer

Customer Online Support >

Customer: I’m managing rentals for people on Airbnb. I’m not sure what to call things in my company. Airbnb pays me when people stay at the condo. I then pay the condo owner a % and keep a % for managing the condo. I also charge the owner any thing I purchase for the condo (extra sheets, towels, etc). How do I set this company up. I understand how to navegate QBO but I don’t know what to enter as my “expenses” my “bills” etc. Who is my customer? Who’s my vendor? I don’t have a clue with this terminology. THANKS in Advance!

It’s nice to have you here in the Community. I can share some insights about identifying your vendor and customer for your business.

A customer is the one you would provide the service, which in this case would be Air bnb. On the other hand, the condo owner will be considered […]

Resolution for 'Customer issue: 'I’m managing rentals for people on Airbnb. I’m not sure what to call things in my company. Airbnb pays me when people stay at the condo. I then pay the condo owner a % and keep a % for managing the condo. I also charge the owner any thing I purchase for the condo (extra sheets, towels, etc). How do I set this company up. I understand how to navegate QBO but I don’t know what to enter as my “expenses” my “bills” etc. Who is my customer? Who’s my vendor? I don’t have a clue with this terminology. THANKS in Advance!' available: Yes.

The Customer issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Customer issue yourself by looking for a resolution described in the article. If it is a complex Customer issue or you are unable to solve the issue, you may contact us by clicking here or by using other Customer support options.

For more information about resolving issues related to Customer in Quickbooks/QBO or to get support for the issue 'I’m managing rentals for people on Airbnb. I’m not sure what to call things in my company. Airbnb pays me when people stay at the condo. I then pay the condo owner a % and keep a % for managing the condo. I also charge the owner any thing I purchase for the condo (extra sheets, towels, etc). How do I set this company up. I understand how to navegate QBO but I don’t know what to enter as my “expenses” my “bills” etc. Who is my customer? Who’s my vendor? I don’t have a clue with this terminology. THANKS in Advance!', click the link below:

Details

Customer: How do i enter sales rebate to a customer for their purchase? Rebate based on monthly sales

Run the sales by customer report, calculate the amount of the rebate per customer, or export the report to excel and let excel calculate it.

Write a check the customer for the amount and use a rebate expense account, or issue a customer credit to be used later in that amount […]

Resolution for 'Customer issue: 'How do i enter sales rebate to a customer for their purchase? Rebate based on monthly sales' available: Yes.

The Customer issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Customer issue yourself by looking for a resolution described in the article. If it is a complex Customer issue or you are unable to solve the issue, you may contact us by clicking here or by using other Customer support options.

For more information about resolving issues related to Customer in Quickbooks/QBO or to get support for the issue 'How do i enter sales rebate to a customer for their purchase? Rebate based on monthly sales', click the link below:

Details

Customer: how can i make a prepaid income. there is no option

Typically pre-paid income is a deposit from the customer, assuming that is what you mean

create a short term liability account called customer deposits
create a service item called cust dep and select the customer deposits liability account as the income account on the item screen

When you receive the deposit use a […]

Resolution for 'Customer issue: 'how can i make a prepaid income. there is no option' available: Yes.

The Customer issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Customer issue yourself by looking for a resolution described in the article. If it is a complex Customer issue or you are unable to solve the issue, you may contact us by clicking here or by using other Customer support options.

For more information about resolving issues related to Customer in Quickbooks/QBO or to get support for the issue 'how can i make a prepaid income. there is no option', click the link below:

Details

Customer: Can you assign multiple currencies to one customer or alternatively can you have a parent customer under one currency and the child customer under another currency

This is a great question. At QuickBooks, we know business owners are bound to have customers from different countries. The programs multicurrency feature is a great way to manage this.

 

In QuickBooks Online, customers and their subcustomers each need to have the same currency. When you have a customer using multiple […]

Resolution for 'Customer issue: 'Can you assign multiple currencies to one customer or alternatively can you have a parent customer under one currency and the child customer under another currency' available: Yes.

The Customer issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Customer issue yourself by looking for a resolution described in the article. If it is a complex Customer issue or you are unable to solve the issue, you may contact us by clicking here or by using other Customer support options.

For more information about resolving issues related to Customer in Quickbooks/QBO or to get support for the issue 'Can you assign multiple currencies to one customer or alternatively can you have a parent customer under one currency and the child customer under another currency', click the link below:

Details

Customer: I have created an invoice, I have received and recorded payment that was made by direct credit. how do i email a receipt to the customer please?

You can absolutely send a receipt after your customer made a payment. I’m here to help you accomplish this.

  1. Go to Sales.
  2. Select Customers.
  3. Find and […]

Resolution for 'Customer issue: 'I have created an invoice, I have received and recorded payment that was made by direct credit. how do i email a receipt to the customer please?' available: Yes.

The Customer issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Customer issue yourself by looking for a resolution described in the article. If it is a complex Customer issue or you are unable to solve the issue, you may contact us by clicking here or by using other Customer support options.

For more information about resolving issues related to Customer in Quickbooks/QBO or to get support for the issue 'I have created an invoice, I have received and recorded payment that was made by direct credit. how do i email a receipt to the customer please?', click the link below:

Details

Customer: Can I change the currency after I established a new customer. Instead USD I need to send him an Euro Invoice. Or do I need to establish another new customer?

Yes, you can change the customer’s currency. However, QuickBooks only lets you do this if this customer doesn’t have any created transactions (invoices, estimates, etc.).

 

This is how to edit a customer profile:

  1. Go to Sales.
  2. Select the Customers tab.
  3. Select a customer and click on the Edit button.
  4. Select Payment […]

Resolution for 'Customer issue: 'Can I change the currency after I established a new customer. Instead USD I need to send him an Euro Invoice. Or do I need to establish another new customer?' available: Yes.

The Customer issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Customer issue yourself by looking for a resolution described in the article. If it is a complex Customer issue or you are unable to solve the issue, you may contact us by clicking here or by using other Customer support options.

For more information about resolving issues related to Customer in Quickbooks/QBO or to get support for the issue 'Can I change the currency after I established a new customer. Instead USD I need to send him an Euro Invoice. Or do I need to establish another new customer?', click the link below:

Details

Customer: receive customer payment from 2017

Let’s record those payments in QuickBooks Desktop to zero out open balances on the customer’s account.

 

Please follow the steps […]

Resolution for 'Customer issue: 'receive customer payment from 2017' available: Yes.

The Customer issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Customer issue yourself by looking for a resolution described in the article. If it is a complex Customer issue or you are unable to solve the issue, you may contact us by clicking here or by using other Customer support options.

For more information about resolving issues related to Customer in Quickbooks/QBO or to get support for the issue 'receive customer payment from 2017', click the link below:

Details

Customer: I accidentally deleted an invoice

ou can check the audit log to get the details of the invoice.  Then, go in and re-create it.  If there was a payment attached to it before it was deleted, that payment is now showing as un-applied.

 

Go into receive payments and you should see an unapplied payment from your […]

Resolution for 'Customer issue: 'I accidentally deleted an invoice' available: Yes.

The Customer issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Customer issue yourself by looking for a resolution described in the article. If it is a complex Customer issue or you are unable to solve the issue, you may contact us by clicking here or by using other Customer support options.

For more information about resolving issues related to Customer in Quickbooks/QBO or to get support for the issue 'I accidentally deleted an invoice', click the link below:

Details

Customer: Email Address

Currently, you’re only able to manually enter the email address of your customer when sending your memorized transactions.

 

I see that this is very beneficial to your business as it makes sending reports easier. We’re always looking for ways to improve the product.

 

Don’t worry, I’ll take note of this and let […]

Resolution for 'Customer issue: 'Email Address' available: Yes.

The Customer issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Customer issue yourself by looking for a resolution described in the article. If it is a complex Customer issue or you are unable to solve the issue, you may contact us by clicking here or by using other Customer support options.

For more information about resolving issues related to Customer in Quickbooks/QBO or to get support for the issue 'Email Address', click the link below:

Details

Customer: How do I Write a Check to a Customer/Vendor that I do not intend to add to the Customer/Vendor or Other Names List?

This is Easy: “I have a generic name in the Other Names List called One Time Customer/Vendor.”

The Other Names List entry can be Generic. Edit it and in the First Line of the Name and Address Block, put the “print as” name here. That is used for Payee Field, when […]

Resolution for 'Customer issue: 'How do I Write a Check to a Customer/Vendor that I do not intend to add to the Customer/Vendor or Other Names List?' available: Yes.

The Customer issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Customer issue yourself by looking for a resolution described in the article. If it is a complex Customer issue or you are unable to solve the issue, you may contact us by clicking here or by using other Customer support options.

For more information about resolving issues related to Customer in Quickbooks/QBO or to get support for the issue 'How do I Write a Check to a Customer/Vendor that I do not intend to add to the Customer/Vendor or Other Names List?', click the link below:

Details