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Customers: Is there a way to inactivate customers and/or inventory items in Quickbooks Enterprise without doing them one by one? Our business generates a large number of one-time inventory items and do not have many repeat customers. This creates a lot of customers and inventory items that will not be used again. We are looking for an easier way to inactivate the customers and items when the customer job is complete.

At this time, we can only inactivate customers and inventory items one at a time. But I’ve got a workaround for you that you might consider.

You can put an X mark for the customers and inventory items you want to inactivate. Let me guide you through the steps.

Here’s how to inactivate customers […]

Resolution for 'Customers issue: 'Is there a way to inactivate customers and/or inventory items in Quickbooks Enterprise without doing them one by one? Our business generates a large number of one-time inventory items and do not have many repeat customers. This creates a lot of customers and inventory items that will not be used again. We are looking for an easier way to inactivate the customers and items when the customer job is complete.' available: Yes.

The Customers issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Customers issue yourself by looking for a resolution described in the article. If it is a complex Customers issue or you are unable to solve the issue, you may contact us by clicking here or by using other Customers support options.

For more information about resolving issues related to Customers in Quickbooks/QBO or to get support for the issue 'Is there a way to inactivate customers and/or inventory items in Quickbooks Enterprise without doing them one by one? Our business generates a large number of one-time inventory items and do not have many repeat customers. This creates a lot of customers and inventory items that will not be used again. We are looking for an easier way to inactivate the customers and items when the customer job is complete.', click the link below:

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Customers: How to retiieve a customers name which was deleted

Here are the steps you need to take in order to restore an inactive customer:

Select Sales or Invoicing from the left menu.
Select Customers at the top.
At the top of the customer list click the small gear and select Include Inactive.
Click the customer you wish to restore; inactive customer will be noted as (deleted).
Click […]

Resolution for 'Customers issue: 'How to retiieve a customers name which was deleted' available: Yes.

The Customers issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Customers issue yourself by looking for a resolution described in the article. If it is a complex Customers issue or you are unable to solve the issue, you may contact us by clicking here or by using other Customers support options.

For more information about resolving issues related to Customers in Quickbooks/QBO or to get support for the issue 'How to retiieve a customers name which was deleted', click the link below:

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Customers: Payroll won’t load, it either just hangs or returns to the My payroll page, no option to enter hours! How can i fix this? yes, I’ve cleared browser cache

We have an ongoing investigation about customers can’t run payroll where the screen loops back around to Employees List page. Our engineers are still working together for the permanent fix.

I’d suggest contacting our Payroll Support Team to add you to the list of the affected users. You’ll be receiving an […]

Resolution for 'Customers issue: 'Payroll won’t load, it either just hangs or returns to the My payroll page, no option to enter hours! How can i fix this? yes, I’ve cleared browser cache' available: Yes.

The Customers issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Customers issue yourself by looking for a resolution described in the article. If it is a complex Customers issue or you are unable to solve the issue, you may contact us by clicking here or by using other Customers support options.

For more information about resolving issues related to Customers in Quickbooks/QBO or to get support for the issue 'Payroll won’t load, it either just hangs or returns to the My payroll page, no option to enter hours! How can i fix this? yes, I’ve cleared browser cache', click the link below:

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Customers: Aging Report

Let me take over and help you organize your customers in alphabetical order on your A/R Aging Summary report via QuickBooks Desktop.

The customer names on the report will depend on how you manage the names in the Customer Center. You may want to drag and organize your customers in alphabetical order […]

Resolution for 'Customers issue: 'Aging Report' available: Yes.

The Customers issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Customers issue yourself by looking for a resolution described in the article. If it is a complex Customers issue or you are unable to solve the issue, you may contact us by clicking here or by using other Customers support options.

For more information about resolving issues related to Customers in Quickbooks/QBO or to get support for the issue 'Aging Report', click the link below:

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Customers: Customer Rebate Entry

You’re right with creating an item, NaturalStone.

We’ll just have to do a few more steps to correctly create the item and record the redeemed rebate. I’ll guide you all along.

First, let’s create an account for customer rebates. Here’s how:

Click Lists, then go to Chart of Accounts.
Click Account, then […]

Resolution for 'Customers issue: 'Customer Rebate Entry' available: Yes.

The Customers issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Customers issue yourself by looking for a resolution described in the article. If it is a complex Customers issue or you are unable to solve the issue, you may contact us by clicking here or by using other Customers support options.

For more information about resolving issues related to Customers in Quickbooks/QBO or to get support for the issue 'Customer Rebate Entry', click the link below:

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Customers: Is there a way for me to remove the user info under the Invoice To column when creating a tax invoice?

The information under the Invoice To column is extracted from the customer’s details. You can remove the billing address so they won’t show up in your invoices. However, removing the customer’s name is unavailable.

Here’s how:

Click Sales on the left pane.
Select Customers.
Click the customer’s name.
Go to Customer Details.

[…]

Resolution for 'Customers issue: 'Is there a way for me to remove the user info under the Invoice To column when creating a tax invoice?' available: Yes.

The Customers issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Customers issue yourself by looking for a resolution described in the article. If it is a complex Customers issue or you are unable to solve the issue, you may contact us by clicking here or by using other Customers support options.

For more information about resolving issues related to Customers in Quickbooks/QBO or to get support for the issue 'Is there a way for me to remove the user info under the Invoice To column when creating a tax invoice?', click the link below:

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Customers: Automatically end sale price on a specific date

The option to automatically end the sales price on a specific date is unavailable. You’ll need to manually enter the regular price on an inventory item.

If you’re always using the sale price item, you can set it up at a different price level. You can go to Company Preferences, and […]

Resolution for 'Customers issue: 'Automatically end sale price on a specific date' available: Yes.

The Customers issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Customers issue yourself by looking for a resolution described in the article. If it is a complex Customers issue or you are unable to solve the issue, you may contact us by clicking here or by using other Customers support options.

For more information about resolving issues related to Customers in Quickbooks/QBO or to get support for the issue 'Automatically end sale price on a specific date', click the link below:

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Customers: Sending emails to customers

It appears you already selected your Comcast email account as the default that the system uses to send emails. With that said, your computer has saved it as the default email app for you.

We can still try to change your default email app, which will depend on the type of […]

Resolution for 'Customers issue: 'Sending emails to customers' available: Yes.

The Customers issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Customers issue yourself by looking for a resolution described in the article. If it is a complex Customers issue or you are unable to solve the issue, you may contact us by clicking here or by using other Customers support options.

For more information about resolving issues related to Customers in Quickbooks/QBO or to get support for the issue 'Sending emails to customers', click the link below:

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Customers: You may not pay more than the amount due

Let’s get rid of the error message so you can continue receiving the payment of your customer.

I suggest entering the amount in the Payment amount field. If you change the amount under the Payment column, you’ll get the error message.

Please see the attached screenshots below so you know what I’m […]

Resolution for 'Customers issue: 'You may not pay more than the amount due' available: Yes.

The Customers issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Customers issue yourself by looking for a resolution described in the article. If it is a complex Customers issue or you are unable to solve the issue, you may contact us by clicking here or by using other Customers support options.

For more information about resolving issues related to Customers in Quickbooks/QBO or to get support for the issue 'You may not pay more than the amount due', click the link below:

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Customers: Is it possible to use the main search to quickly search Customers? Why is that only limited to transactions???

I’d be delighted to help provide clarification about the search function in QuickBooks Online.

If you’re referring to the search function in the upper-right corner, please know that this mainly designed for finding transactions only. To search for customers, you can go to the Customers tab, and use the search bar.

Here […]

Resolution for 'Customers issue: 'Is it possible to use the main search to quickly search Customers? Why is that only limited to transactions???' available: Yes.

The Customers issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Customers issue yourself by looking for a resolution described in the article. If it is a complex Customers issue or you are unable to solve the issue, you may contact us by clicking here or by using other Customers support options.

For more information about resolving issues related to Customers in Quickbooks/QBO or to get support for the issue 'Is it possible to use the main search to quickly search Customers? Why is that only limited to transactions???', click the link below:

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