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employees: For some reason, I cannot bring up my employees in QB. Last week this function was working fine. Is anyone else experiencing this issue?

When we browse a website, the system will store information from that site known as temporary internet files. At times, these files can get quite large and take up a lot of space, filled with data from websites you will never visit again causing unusual behaviors in QuickBooks.

 

We can perform […]

Resolution for 'employees issue: 'For some reason, I cannot bring up my employees in QB. Last week this function was working fine. Is anyone else experiencing this issue?' available: Yes.

The employees issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the employees issue yourself by looking for a resolution described in the article. If it is a complex employees issue or you are unable to solve the issue, you may contact us by clicking here or by using other employees support options.

For more information about resolving issues related to employees in Quickbooks/QBO or to get support for the issue 'For some reason, I cannot bring up my employees in QB. Last week this function was working fine. Is anyone else experiencing this issue?', click the link below:

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employees: For some reason, I cannot bring up my employees in QB. Last week this function was working fine. Is anyone else experiencing this issue?

When we browse a website, the system will store information from that site known as temporary internet files. At times, these files can get quite large and take up a lot of space, filled with data from websites you will never visit again causing unusual behaviors in QuickBooks.

 

We can perform […]

Resolution for 'employees issue: 'For some reason, I cannot bring up my employees in QB. Last week this function was working fine. Is anyone else experiencing this issue?' available: Yes.

The employees issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the employees issue yourself by looking for a resolution described in the article. If it is a complex employees issue or you are unable to solve the issue, you may contact us by clicking here or by using other employees support options.

For more information about resolving issues related to employees in Quickbooks/QBO or to get support for the issue 'For some reason, I cannot bring up my employees in QB. Last week this function was working fine. Is anyone else experiencing this issue?', click the link below:

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employees: how do I pay retroactive pay

There isn’t an option to retro-act your employees pay because the international version of QuickBooks doesn’t have a built-in payroll. However, you can create another check for your employee to do a back pay with the US version.

Here’s how:

  1. Go to the Workers menu.
  2. Select Employees.
  3. Click the Run payroll button.
  4. […]

Resolution for 'employees issue: 'how do I pay retroactive pay' available: Yes.

The employees issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the employees issue yourself by looking for a resolution described in the article. If it is a complex employees issue or you are unable to solve the issue, you may contact us by clicking here or by using other employees support options.

For more information about resolving issues related to employees in Quickbooks/QBO or to get support for the issue 'how do I pay retroactive pay', click the link below:

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employees: WA – Paid Family and Medical Leave CBA expiring in July

To correct the taxes, you’ll have to enter a liability adjustment for WA – Paid Family and Medical Leave. To get the specific amount, let’s run the Payroll Detail Review.

Here’s how:

  1. Go to Reports at the top menu bar, and select Employees & Payroll.
  2. Choose Payroll Detail Review.
  3. Set the correct date range.
  4. Click […]

Resolution for 'employees issue: 'WA – Paid Family and Medical Leave CBA expiring in July' available: Yes.

The employees issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the employees issue yourself by looking for a resolution described in the article. If it is a complex employees issue or you are unable to solve the issue, you may contact us by clicking here or by using other employees support options.

For more information about resolving issues related to employees in Quickbooks/QBO or to get support for the issue 'WA – Paid Family and Medical Leave CBA expiring in July', click the link below:

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employees: Commission Based Employee Liability Payments

In your case, to pay the liability properly, you’re right with creating an adjustment for this month, then creating another one for the next month. For now, this is the only way to correctly pay the Aflac liability since your employee doesn’t get paid weekly.

 

Here’s how to adjust the liability:

  1. Click […]

Resolution for 'employees issue: 'Commission Based Employee Liability Payments' available: Yes.

The employees issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the employees issue yourself by looking for a resolution described in the article. If it is a complex employees issue or you are unable to solve the issue, you may contact us by clicking here or by using other employees support options.

For more information about resolving issues related to employees in Quickbooks/QBO or to get support for the issue 'Commission Based Employee Liability Payments', click the link below:

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employees: Can QuickBooks Online Payroll be used in The Turks and Caicos Islands if we have the USA version of QuickBooks Online Advanced?

For your first question, the QBO International versions don’t currently have a built-in payroll feature. We only offer payroll service to the following countries:

  • United States
  • Canada
  • United Kingdom
  • Australia

However, you can look for a third-party payroll app that can integrate with the system. I recommend […]

Resolution for 'employees issue: 'Can QuickBooks Online Payroll be used in The Turks and Caicos Islands if we have the USA version of QuickBooks Online Advanced?' available: Yes.

The employees issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the employees issue yourself by looking for a resolution described in the article. If it is a complex employees issue or you are unable to solve the issue, you may contact us by clicking here or by using other employees support options.

For more information about resolving issues related to employees in Quickbooks/QBO or to get support for the issue 'Can QuickBooks Online Payroll be used in The Turks and Caicos Islands if we have the USA version of QuickBooks Online Advanced?', click the link below:

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employees: Quaraterly taxes

You can view and review your filed tax forms and payments from your Filing History page. I’m here to help you accomplish this.

  1. Go to Employees.
  2. Select Payroll Center.
  3. Click File Forms.
  4. Under Filing History, select Saved Filings or E-Filings.

In addition, I’ve included a couple of screenshots for your visual […]

Resolution for 'employees issue: 'Quaraterly taxes' available: Yes.

The employees issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the employees issue yourself by looking for a resolution described in the article. If it is a complex employees issue or you are unable to solve the issue, you may contact us by clicking here or by using other employees support options.

For more information about resolving issues related to employees in Quickbooks/QBO or to get support for the issue 'Quaraterly taxes', click the link below:

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employees: I sent payslips via email. my staff are asking for the pin to be able to view it. where do I find this?

The pin contains eight characters and I’d be glad to share the default pin with you so you can share it with your staff.

 

The pin is set by default and would be specific to each employee. The payslip pin consists of:

 

  • First 4 letters of the employee’s surname (lowercase).
  • First […]

Resolution for 'employees issue: 'I sent payslips via email. my staff are asking for the pin to be able to view it. where do I find this?' available: Yes.

The employees issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the employees issue yourself by looking for a resolution described in the article. If it is a complex employees issue or you are unable to solve the issue, you may contact us by clicking here or by using other employees support options.

For more information about resolving issues related to employees in Quickbooks/QBO or to get support for the issue 'I sent payslips via email. my staff are asking for the pin to be able to view it. where do I find this?', click the link below:

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employees: I am getting an error message going into the employees section. Something unexpected happened…

I would recommend getting in contact with our Customer Success team to resolve this issue. Here is how you can do it from within QuickBooks:​​​

  1. Select Help on the top-right corner of QuickBooks.
  2. Select Contact Us.
  3. Enter a brief description of the issue, then select Let’s Talk.
  4. Under Choose a way to connect with us, […]

Resolution for 'employees issue: 'I am getting an error message going into the employees section. Something unexpected happened…' available: Yes.

The employees issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the employees issue yourself by looking for a resolution described in the article. If it is a complex employees issue or you are unable to solve the issue, you may contact us by clicking here or by using other employees support options.

For more information about resolving issues related to employees in Quickbooks/QBO or to get support for the issue 'I am getting an error message going into the employees section. Something unexpected happened…', click the link below:

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employees: Correct payroll mistake

As long as the number of hours for both holiday and vacation are the same, you can go ahead and edit the payroll from the last period. This will not change the employees’ net pay.

 

Here’s how:

 

1. Go to the Employees menu at the top.
2. Pick Payroll Center in the drop-down.
3. […]

Resolution for 'employees issue: 'Correct payroll mistake' available: Yes.

The employees issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the employees issue yourself by looking for a resolution described in the article. If it is a complex employees issue or you are unable to solve the issue, you may contact us by clicking here or by using other employees support options.

For more information about resolving issues related to employees in Quickbooks/QBO or to get support for the issue 'Correct payroll mistake', click the link below:

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