Other

Other Online Support >

Other: I wrote an employee a paycheck (which he cashed) under his OTHER name in our system. Can I merge the paycheck into his correct employee name so his YTD is correct?

No.  However you can create a new check for the correct employee and then delete or void the one you have.

Resolution for 'Other issue: 'I wrote an employee a paycheck (which he cashed) under his OTHER name in our system. Can I merge the paycheck into his correct employee name so his YTD is correct?' available: Yes.

The Other issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Other issue yourself by looking for a resolution described in the article. If it is a complex Other issue or you are unable to solve the issue, you may contact us by clicking here or by using other Other support options.

For more information about resolving issues related to Other in Quickbooks/QBO or to get support for the issue 'I wrote an employee a paycheck (which he cashed) under his OTHER name in our system. Can I merge the paycheck into his correct employee name so his YTD is correct?', click the link below:

Details

Other: I get an unexpected error while trying to generate clients statements.

It’s a new problem (as of last week), Intuit says they’re working on it.  In the meantime, you supposedly can create statements by click on the PLUS sign then OTHER.

Resolution for 'Other issue: 'I get an unexpected error while trying to generate clients statements.' available: Yes.

The Other issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Other issue yourself by looking for a resolution described in the article. If it is a complex Other issue or you are unable to solve the issue, you may contact us by clicking here or by using other Other support options.

For more information about resolving issues related to Other in Quickbooks/QBO or to get support for the issue 'I get an unexpected error while trying to generate clients statements.', click the link below:

Details

Other: I continue to get an “Error” message. This started last week. Does anyone know if this problem has been fixed?.

that’s a known problem they’ve been working on since last week.  Some people are able to create statements by click on the + icon and then under OTHER (far right) clicking on Statements.  Some report that is not working.  Another poster just reported a message from Intuit that said it […]

Resolution for 'Other issue: 'I continue to get an “Error” message. This started last week. Does anyone know if this problem has been fixed?.' available: Yes.

The Other issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Other issue yourself by looking for a resolution described in the article. If it is a complex Other issue or you are unable to solve the issue, you may contact us by clicking here or by using other Other support options.

For more information about resolving issues related to Other in Quickbooks/QBO or to get support for the issue 'I continue to get an “Error” message. This started last week. Does anyone know if this problem has been fixed?.', click the link below:

Details

Other: how do i do a stocktake and stock adjustments after the stock take and print a variance report?

there is no adjustment or variance report in QBO

You put the inventory item on a sales receipt or invoice to sell it, that does the stock take automatically

an adjustment should only be done after a physical inventory, use menu plus>other>inventory adjustment

Resolution for 'Other issue: 'how do i do a stocktake and stock adjustments after the stock take and print a variance report?' available: Yes.

The Other issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Other issue yourself by looking for a resolution described in the article. If it is a complex Other issue or you are unable to solve the issue, you may contact us by clicking here or by using other Other support options.

For more information about resolving issues related to Other in Quickbooks/QBO or to get support for the issue 'how do i do a stocktake and stock adjustments after the stock take and print a variance report?', click the link below:

Details

Other: Password requirements change emailing paystubs and other forms from QuickBooks to employees

Overview

Details: The message that is displayed when opening the paystub is: ‘Paystub__from_<Company Name>’ is protected. Please enter a Document Open Password.

The password protection was first introduced to increase the security of employee information in QuickBooks 2010 and Enterprise 9.0 release R1.

Note: This feature cannot be disabled due to employee privacy issues.

Additional […]

Resolution for 'Other issue: 'Password requirements change emailing paystubs and other forms from QuickBooks to employees' available: Yes.

The Other issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Other issue yourself by looking for a resolution described in the article. If it is a complex Other issue or you are unable to solve the issue, you may contact us by clicking here or by using other Other support options.

For more information about resolving issues related to Other in Quickbooks/QBO or to get support for the issue 'Password requirements change emailing paystubs and other forms from QuickBooks to employees', click the link below:

Details

Other: Where do I enter my daily bank deposits

Plus Sign > Other > Bank Deposit

Plus Sign > Other > Bank Deposit

Plus Sign > Other > Bank Deposit

Resolution for 'Other issue: 'Where do I enter my daily bank deposits' available: Yes.

The Other issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Other issue yourself by looking for a resolution described in the article. If it is a complex Other issue or you are unable to solve the issue, you may contact us by clicking here or by using other Other support options.

For more information about resolving issues related to Other in Quickbooks/QBO or to get support for the issue 'Where do I enter my daily bank deposits', click the link below:

Details

Other: How to account for & categorize vendor refunds that were debited back into my account?

menu plus>other>bank deposit
at the bottom in the section titled Add New Deposits
top left select the bank account
in the account column, select the expense account you used when you entered the purchase
in the amount column enter the amount
leave all other blocks blank
save

Resolution for 'Other issue: 'How to account for & categorize vendor refunds that were debited back into my account?' available: Yes.

The Other issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Other issue yourself by looking for a resolution described in the article. If it is a complex Other issue or you are unable to solve the issue, you may contact us by clicking here or by using other Other support options.

For more information about resolving issues related to Other in Quickbooks/QBO or to get support for the issue 'How to account for & categorize vendor refunds that were debited back into my account?', click the link below:

Details

Other: Payroll doesn’t seem to close in the back ground after it is closed??

I believe this is a known issue in QuickBooks. I found an article about this:

http://support.quickbooks.intuit.com/support/Articles/SLN77914

Our Intuit Engineers were already aware of the problem and looking for the best solution. Since we don’t have any updates from them yet, I suggest that you sign up on the article so […]

Resolution for 'Other issue: 'Payroll doesn’t seem to close in the back ground after it is closed??' available: Yes.

The Other issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Other issue yourself by looking for a resolution described in the article. If it is a complex Other issue or you are unable to solve the issue, you may contact us by clicking here or by using other Other support options.

For more information about resolving issues related to Other in Quickbooks/QBO or to get support for the issue 'Payroll doesn’t seem to close in the back ground after it is closed??', click the link below:

Details

Other: Can I fax invoices or other forms directly from QuickBooks?

QuickBooks does not support in-product fax capabilities, however, there are third party applications that allow for this feature. Please visit QuickBooks Solutions Marketplace for a list of third party developers that may have the solution you are looking for. Other results can be found by searching the Internet.

Most common fax software […]

Resolution for 'Other issue: 'Can I fax invoices or other forms directly from QuickBooks?' available: Yes.

The Other issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Other issue yourself by looking for a resolution described in the article. If it is a complex Other issue or you are unable to solve the issue, you may contact us by clicking here or by using other Other support options.

For more information about resolving issues related to Other in Quickbooks/QBO or to get support for the issue 'Can I fax invoices or other forms directly from QuickBooks?', click the link below:

Details

Other: Why can’t I see any changes made to the data by other users when using QuickBooks in Multi-user mode?

You may not see changes made to data by other users because you may not have the same data file open in Multi-user mode. Check the following on all computers to be sure you are in the same file in Multi-user mode.

  • In QuickBooks, press CTRL+1 […]

Resolution for 'Other issue: 'Why can’t I see any changes made to the data by other users when using QuickBooks in Multi-user mode?' available: Yes.

The Other issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Other issue yourself by looking for a resolution described in the article. If it is a complex Other issue or you are unable to solve the issue, you may contact us by clicking here or by using other Other support options.

For more information about resolving issues related to Other in Quickbooks/QBO or to get support for the issue 'Why can’t I see any changes made to the data by other users when using QuickBooks in Multi-user mode?', click the link below:

Details