Refund

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Refund: I have a customer that fully paid their invoice up front for two student enrollments in our program (so, two line items on the invoice). She now needs to un-enroll one of the students. We’ve given her the refund, but it’s unclear how to record this in QBO. We tried creating a Credit Memo, but it won’t let us apply it to the invoice in question, since the invoice has already been paid.

A c/memo is only used to credit the customer in AR, which is not what you did. You gave them money, so it’s a Refund Receipt, which reduces your bank balance. The original invoice is not involved in the new transaction

Resolution for 'Refund issue: 'I have a customer that fully paid their invoice up front for two student enrollments in our program (so, two line items on the invoice). She now needs to un-enroll one of the students. We’ve given her the refund, but it’s unclear how to record this in QBO. We tried creating a Credit Memo, but it won’t let us apply it to the invoice in question, since the invoice has already been paid.' available: Yes.

The Refund issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Refund issue yourself by looking for a resolution described in the article. If it is a complex Refund issue or you are unable to solve the issue, you may contact us by clicking here or by using other Refund support options.

For more information about resolving issues related to Refund in Quickbooks/QBO or to get support for the issue 'I have a customer that fully paid their invoice up front for two student enrollments in our program (so, two line items on the invoice). She now needs to un-enroll one of the students. We’ve given her the refund, but it’s unclear how to record this in QBO. We tried creating a Credit Memo, but it won’t let us apply it to the invoice in question, since the invoice has already been paid.', click the link below:

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Refund: A customer paid an invoice through quickbooks online and also called and made a credit card payment for same invoice which was entered manually into intuit payments. How do I record the 2nd payment which needs be refunded to the customer.

I can help you refund the customer’s second payment. First, create an expense transaction to reduce the bank balance (credit) and increase A/R (debit)).

 

Let me show you how:

 

To create an expense transaction:

  1. Click Plus icon (+).
  2. Select Check or Expense.
  3. Under the Account column, choose Accounts Receivable.
  4. Enter overpayment amount in the Amount column.
  5. Choose the […]

Resolution for 'Refund issue: 'A customer paid an invoice through quickbooks online and also called and made a credit card payment for same invoice which was entered manually into intuit payments. How do I record the 2nd payment which needs be refunded to the customer.' available: Yes.

The Refund issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Refund issue yourself by looking for a resolution described in the article. If it is a complex Refund issue or you are unable to solve the issue, you may contact us by clicking here or by using other Refund support options.

For more information about resolving issues related to Refund in Quickbooks/QBO or to get support for the issue 'A customer paid an invoice through quickbooks online and also called and made a credit card payment for same invoice which was entered manually into intuit payments. How do I record the 2nd payment which needs be refunded to the customer.', click the link below:

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Refund: HI if i cancel my subscription will i automatically receive a refund or do i also have to request a refund?

The refund is not automatic.  Please call phone service/support and they can assist you with a refund.

Resolution for 'Refund issue: 'HI if i cancel my subscription will i automatically receive a refund or do i also have to request a refund?' available: Yes.

The Refund issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Refund issue yourself by looking for a resolution described in the article. If it is a complex Refund issue or you are unable to solve the issue, you may contact us by clicking here or by using other Refund support options.

For more information about resolving issues related to Refund in Quickbooks/QBO or to get support for the issue 'HI if i cancel my subscription will i automatically receive a refund or do i also have to request a refund?', click the link below:

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Refund: I am being charged for 3 states for payroll. I have ONLY EVER had 2 states for payroll. I need this corrected AND refund the $12/mo I have been paying thus far!!

No one here has access to your account, you’ll have to contact Intuit directly.             

Contact Us / Chat Us

Resolution for 'Refund issue: 'I am being charged for 3 states for payroll. I have ONLY EVER had 2 states for payroll. I need this corrected AND refund the $12/mo I have been paying thus far!!' available: Yes.

The Refund issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Refund issue yourself by looking for a resolution described in the article. If it is a complex Refund issue or you are unable to solve the issue, you may contact us by clicking here or by using other Refund support options.

For more information about resolving issues related to Refund in Quickbooks/QBO or to get support for the issue 'I am being charged for 3 states for payroll. I have ONLY EVER had 2 states for payroll. I need this corrected AND refund the $12/mo I have been paying thus far!!', click the link below:

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Refund: HI if i cancel my subscription will i automatically receive a refund or do i also have to request a refund?

The refund is not automatic.  Please call phone service/support and they can assist you with a refund.

Resolution for 'Refund issue: 'HI if i cancel my subscription will i automatically receive a refund or do i also have to request a refund?' available: Yes.

The Refund issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Refund issue yourself by looking for a resolution described in the article. If it is a complex Refund issue or you are unable to solve the issue, you may contact us by clicking here or by using other Refund support options.

For more information about resolving issues related to Refund in Quickbooks/QBO or to get support for the issue 'HI if i cancel my subscription will i automatically receive a refund or do i also have to request a refund?', click the link below:

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Refund: A subcontractor was overpaid and reimbursed the non profit prior to the end of year. The check was deposited, how do I categorize the refund

Record it to the account that you posted their bills or checks to. Either way it […]

Resolution for 'Refund issue: 'A subcontractor was overpaid and reimbursed the non profit prior to the end of year. The check was deposited, how do I categorize the refund' available: Yes.

The Refund issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Refund issue yourself by looking for a resolution described in the article. If it is a complex Refund issue or you are unable to solve the issue, you may contact us by clicking here or by using other Refund support options.

For more information about resolving issues related to Refund in Quickbooks/QBO or to get support for the issue 'A subcontractor was overpaid and reimbursed the non profit prior to the end of year. The check was deposited, how do I categorize the refund', click the link below:

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Refund: When will I get my refund

You need to call customer service with […]

Resolution for 'Refund issue: 'When will I get my refund' available: Yes.

The Refund issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Refund issue yourself by looking for a resolution described in the article. If it is a complex Refund issue or you are unable to solve the issue, you may contact us by clicking here or by using other Refund support options.

For more information about resolving issues related to Refund in Quickbooks/QBO or to get support for the issue 'When will I get my refund', click the link below:

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Refund: How to record a refund from bank for over charged bank fees?

Record the deposit, use the bank fees expense

Resolution for 'Refund issue: 'How to record a refund from bank for over charged bank fees?' available: Yes.

The Refund issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Refund issue yourself by looking for a resolution described in the article. If it is a complex Refund issue or you are unable to solve the issue, you may contact us by clicking here or by using other Refund support options.

For more information about resolving issues related to Refund in Quickbooks/QBO or to get support for the issue 'How to record a refund from bank for over charged bank fees?', click the link below:

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Refund: How to ask for Refund QuickBook Online simple start?

No one from Intuit will contact you, but we are having spammer problems […]

Resolution for 'Refund issue: 'How to ask for Refund QuickBook Online simple start?' available: Yes.

The Refund issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Refund issue yourself by looking for a resolution described in the article. If it is a complex Refund issue or you are unable to solve the issue, you may contact us by clicking here or by using other Refund support options.

For more information about resolving issues related to Refund in Quickbooks/QBO or to get support for the issue 'How to ask for Refund QuickBook Online simple start?', click the link below:

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Refund: If I have an annual subscription and cancel earlier, will I receive a refund?

clicking here or by using other Refund support options.

For more information about resolving issues related to Refund in Quickbooks/QBO or to get support for the issue 'If I have an annual subscription and cancel earlier, will I receive a refund?', click the link below:

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