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Sales: How do I record an item that sold (and was not recorded as inventory prior to the sale) and match it to the sales receipt? How do I record item that I dispose of?

Thank you for choosing QuickBooks as your accounting partner. I’m the right person to help you record an item that’s already been sold.

  1. Click Sales.
  2. Choose Products and Services.
  3. Click New.
  4. Choose Inventory.
  5. Enter the item name.
  6. On the As of Date field, make sure to enter a date older than the transaction.
  7. Enter the quantity on […]

Resolution for 'Sales issue: 'How do I record an item that sold (and was not recorded as inventory prior to the sale) and match it to the sales receipt? How do I record item that I dispose of?' available: Yes.

The Sales issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Sales issue yourself by looking for a resolution described in the article. If it is a complex Sales issue or you are unable to solve the issue, you may contact us by clicking here or by using other Sales support options.

For more information about resolving issues related to Sales in Quickbooks/QBO or to get support for the issue 'How do I record an item that sold (and was not recorded as inventory prior to the sale) and match it to the sales receipt? How do I record item that I dispose of?', click the link below:

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Sales: I am unable to trace my written off invoices? Where can I see the list of previously written off invoices? Also is it possible to write off last year’s invoice 2018 as if it happened in 2019? If I can’t, how can I undo the written off-invoice? Thank you for the help

We can go back to the payment that links the credit memo and the affected invoice. We just need to make sure that the Payment date is 2019.

First, we’ll need to locate the affected invoice. There are many ways to look for the invoice. We can use reports, the Search […]

Resolution for 'Sales issue: 'I am unable to trace my written off invoices? Where can I see the list of previously written off invoices? Also is it possible to write off last year’s invoice 2018 as if it happened in 2019? If I can’t, how can I undo the written off-invoice? Thank you for the help' available: Yes.

The Sales issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Sales issue yourself by looking for a resolution described in the article. If it is a complex Sales issue or you are unable to solve the issue, you may contact us by clicking here or by using other Sales support options.

For more information about resolving issues related to Sales in Quickbooks/QBO or to get support for the issue 'I am unable to trace my written off invoices? Where can I see the list of previously written off invoices? Also is it possible to write off last year’s invoice 2018 as if it happened in 2019? If I can’t, how can I undo the written off-invoice? Thank you for the help', click the link below:

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Sales: I created Sales Receipts with product/service that were previously mapped to Sales. I’ve changed the product/service item to map to Commission Income but the previously created Sales Receipts are still showing up in Sales instead of Commission Income even after I edit them and re-enter the item. If I create a brand new Receipts, it maps correctly. I do not want to have to go back and delete then re-enter all the Sales Receipts. Is there an easy fix for this?

Yes you can fix this easily.  First, go to the item and change the item mapping back to Sales.  Save and close the item.  Now go back and edit it again and change it to Commission but BEFORE you save it, make sure to check the box that says Also update this account in historical transactions.  […]

Resolution for 'Sales issue: 'I created Sales Receipts with product/service that were previously mapped to Sales. I’ve changed the product/service item to map to Commission Income but the previously created Sales Receipts are still showing up in Sales instead of Commission Income even after I edit them and re-enter the item. If I create a brand new Receipts, it maps correctly. I do not want to have to go back and delete then re-enter all the Sales Receipts. Is there an easy fix for this?' available: Yes.

The Sales issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Sales issue yourself by looking for a resolution described in the article. If it is a complex Sales issue or you are unable to solve the issue, you may contact us by clicking here or by using other Sales support options.

For more information about resolving issues related to Sales in Quickbooks/QBO or to get support for the issue 'I created Sales Receipts with product/service that were previously mapped to Sales. I’ve changed the product/service item to map to Commission Income but the previously created Sales Receipts are still showing up in Sales instead of Commission Income even after I edit them and re-enter the item. If I create a brand new Receipts, it maps correctly. I do not want to have to go back and delete then re-enter all the Sales Receipts. Is there an easy fix for this?', click the link below:

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Sales: How do i categorize Directors contributions to the business as its showing as sales?

You should check with a cpa there in the UK.  In the US,…

You should check with a cpa there in the UK.  In the US, a director can loan money to the corporation (ltd), or buy shares of […]

Resolution for 'Sales issue: 'How do i categorize Directors contributions to the business as its showing as sales?' available: Yes.

The Sales issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Sales issue yourself by looking for a resolution described in the article. If it is a complex Sales issue or you are unable to solve the issue, you may contact us by clicking here or by using other Sales support options.

For more information about resolving issues related to Sales in Quickbooks/QBO or to get support for the issue 'How do i categorize Directors contributions to the business as its showing as sales?', click the link below:

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Sales: How to retiieve a customers name which was deleted

Here are the steps you need to take in order to restore an inactive customer:

  1. Select Sales or Invoicing from the left menu.
  2. Select Customers at the top.
  3. At the top of the customer list click the small gear and select Include Inactive.
  4. Click the customer you wish to restore; inactive customer will be noted as (deleted).
  5. Click […]

Resolution for 'Sales issue: 'How to retiieve a customers name which was deleted' available: Yes.

The Sales issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Sales issue yourself by looking for a resolution described in the article. If it is a complex Sales issue or you are unable to solve the issue, you may contact us by clicking here or by using other Sales support options.

For more information about resolving issues related to Sales in Quickbooks/QBO or to get support for the issue 'How to retiieve a customers name which was deleted', click the link below:

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Sales: I would like to know differene between sale of product income and cost of sales?

sale of product income – your sales price that the customer pays

cost of sales – what you pay to make sales

Resolution for 'Sales issue: 'I would like to know differene between sale of product income and cost of sales?' available: Yes.

The Sales issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Sales issue yourself by looking for a resolution described in the article. If it is a complex Sales issue or you are unable to solve the issue, you may contact us by clicking here or by using other Sales support options.

For more information about resolving issues related to Sales in Quickbooks/QBO or to get support for the issue 'I would like to know differene between sale of product income and cost of sales?', click the link below:

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Sales: But In my case : I am not getting customer Payment , Customer will adjust from my sales invoice which was he made directly to supplier earlier.

this is no different than the other question

receive payment from the customer, deposit to cash, pay the bill from cash

Resolution for 'Sales issue: 'But In my case : I am not getting customer Payment , Customer will adjust from my sales invoice which was he made directly to supplier earlier.' available: Yes.

The Sales issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Sales issue yourself by looking for a resolution described in the article. If it is a complex Sales issue or you are unable to solve the issue, you may contact us by clicking here or by using other Sales support options.

For more information about resolving issues related to Sales in Quickbooks/QBO or to get support for the issue 'But In my case : I am not getting customer Payment , Customer will adjust from my sales invoice which was he made directly to supplier earlier.', click the link below:

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Sales: IR35 Invoice Complications

If you raise an invoice for £1000 exclusive of VAT @ 20% this calculates the £200 VAT.

If you then raise a credit note for part-payment of £350 with no VAT, and apply this to the invoice payment, the VAT amount of £200 will post to box 1 (VAT due on sales and […]

Resolution for 'Sales issue: 'IR35 Invoice Complications' available: Yes.

The Sales issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Sales issue yourself by looking for a resolution described in the article. If it is a complex Sales issue or you are unable to solve the issue, you may contact us by clicking here or by using other Sales support options.

For more information about resolving issues related to Sales in Quickbooks/QBO or to get support for the issue 'IR35 Invoice Complications', click the link below:

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Sales: How do I change the invoice number?

You can change the invoice number in a few easy steps. To do this, you can follow the steps below:

  1. Go to Sales.
  2. Click on the Invoices tab.
  3. Locate and click on the invoice you want to change the invoice number.
  4. Change the number in the Invoice no. field.
  5. Click […]

Resolution for 'Sales issue: 'How do I change the invoice number?' available: Yes.

The Sales issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Sales issue yourself by looking for a resolution described in the article. If it is a complex Sales issue or you are unable to solve the issue, you may contact us by clicking here or by using other Sales support options.

For more information about resolving issues related to Sales in Quickbooks/QBO or to get support for the issue 'How do I change the invoice number?', click the link below:

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