QB Issue Resolution:
Let’s perform some troubleshooting steps for you to sort out the date when reconciling a bank account, pixidoc.
There are times when a browser’s cache data becomes full of frequently-accessed page or it is damaged. When this happens, pages like in the Reconcile columns don’t load properly. Also, only the Date column is the only column that you can’t edit to hide or show on that page. Just refer to the screenshot below:
To better isolate if this is a browser issue or not, let’s access QuickBooks Online (QBO) using a private or incognito window.
Here’s how you can access private browser:
- Google Chrome: Ctrl + Shift + N
- Microsoft Edge: Ctrl + Shift + P
- Firefox: Ctrl + Shift + P
- Safari: Command + Shift + N
Then go back to the Reconcile page to see if the Date column appears. You can also tick the Filter icon and go to the Date field. Then, choose the period of the transaction.
For more details about reconciling your bank account, refer to this article: Reconcile an account in QuickBooks Online.
If it works, we can clear your browser’s cache to delete those temporarily stored files and free some space on your browser’s data. You can also do this task on other supported, up-to-date browsers like Google Chrome, Internet Explorer, or Mozilla Firefox.
If the same thing happens, try clearing Intuit-specific cookies to refresh website preferences on your program. Just go to Step 2: Clear Intuit-specific cookies from your browser section in this article: Clear cache and cookies to fix issues when using QuickBooks Online.
I’ve got a link here where you can find articles about managing your bank transactions: https://quickbooks.intuit.com/learn-support/en-us/banking/07?product=QuickBooks%20Online.
Keep me posted if you need a hand with creating recurring transactions or any QBO related. I’ll be here to help. Keep safe and healthy.
Resolution for Issue 'The date column is missing from the reconcile of the bank account so I cannot sort by date. There is not date when I go to setup…..how do I sort transactions by date?' available: Yes (Solved).
Source: Intuit Community forum.
The date column is missing from the reconcile of the bank account so I cannot sort by date. There is not date when I go to setup…..how do I sort transactions by date?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Banking
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