QB Issue Resolution:

We have identified a problem that will affect users of QuickBooks Online from categorizing their downloaded transactions.

If a bank uses the same word to start all of their transaction details, and the customer attempts to categorize a single withdrawal transaction by Payee and Account, the details for these transactions will automatically change. The system will automatically change the details of all of the pending transactions to that of the payee and account due for the transaction the customer had attempted to modify.

This results in the customers having to manually re-categorize each transaction.

It should be noted that this problem will not occur with deposit transactions, even if the first part of each deposits detail starts with the same word (i.e. ‘deposit’)

Our specialists are aware of this issue, and are busy implementing a solution.

Resolution for Issue 'Transactions I download cannot be categorized because the bank descriptions all start with the same word.' available: Yes (Solved).
Source: Intuit Community forum.

Transactions I download cannot be categorized because the bank descriptions all start with the same word.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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