QB Issue Resolution:

I can help you fix the error that you’re getting when connecting your bank to QuickBooks Desktop.


There are possible reasons why you’re getting this error and this may due to any of the following:

  • A problem at your bank.
    • They may have made changes to their service offerings, Web Connect or Direct Connect.
    • They may have made changes to their name (bank merger) that require you to refresh it in QuickBooks.
    • You may have an Inactive Bank Account enabled for Online Banking in QuickBooks.
    • Their servers may be down.
  • A problem with your Internet connection.
  • A problem with one or more accounts in your company file.
  • A problem with the download or import format.
  • A discontinued version of Windows or QuickBooks Desktop.

You can check out this article for the troubleshooting steps on how to fix this issue: https://community.intuit.com/articles/1501199.

Resolution for Issue 'Trouble connecting Wells Fargo account to Quickbooks Desktop 2017' available: Yes (Solved).
Source: Intuit Community forum.

Trouble connecting Wells Fargo account to Quickbooks Desktop 2017: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for bank merger
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