QB Issue Resolution:

Reinstalling Microsoft Office 365 and updating both Quickbooks and Office allowed me to export reports as Excel.


Please add this to the “Excel is Greyed Out” page and see if Tech Support can figure out what caused 32 bit to work when 64 bit didn’t.


Thanks again for all the support today.


I tried clean installs, updating, disabling UAC, and restarting my computer. Nothing worked until I reinstalled MS Office as the 32 bit instead of 64 bit.

Resolution for Issue 'Unable to export to Excel' available: Yes (Solved).
Source: Intuit Community forum.

Unable to export to Excel: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for clean installs
Quickbooks Repair Pro will resolve it efficiently and affordably. Guaranteed resolution of your issue, or you pay nothing!

Error Recovery for clean installs [Canada]
E-Tech is the #1 Quickbooks data migration and Conversion service provider.

Get 50% off Quickbooks Online

Click Here for 50% off!

Additional Support Options: