QB Issue Resolution:

I’d be happy to help walk you through updating your company bank information to pay contractors.


When you change your company bank information on your payroll account, you need to verify the new account with a test transaction. Please take note that test transactions (debit and credit of less than a $1.00) will appear on your bank statement in 2-3 business days.


Here’s how:

  1. At the top right, select the Gear icon.
  2. Select Payroll Settings.
  3. Under Bank Accounts, select Company.
  4. At the top right, click Update.
  5. Select Connect using your routing and account numbers to enter the new bank account information.
  6. Enter your new bank account information, then click Submit.
  7. Select OK, got it to finish.

After making the changes, update your bank account in the export preferences. This ensures the checks processed through the new bank account are properly listed in the correct check register.


I’ve attached an article about direct deposit, as well as some screenshots for the complete process: Change bank account information.


That should take care of it. I believe that you’ll be able to use the new bank account to pay your contractors via direct deposit in just a few clicks.

Resolution for Issue 'Updating Company Bank info to pay Contractors by DD.' available: Yes (Solved).
Source: Intuit Community forum.

Updating Company Bank info to pay Contractors by DD.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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