QB Issue Resolution:

The link QB sent via email actually does not work, I had to call in and get instructions to a new link on the website, which did work. You do not have to automatically uninstall QBPro 2014 if you don’t want to take any chances. I did not on my unit, but once it did work on my unit I was able to uninstall on all the other units i had to update along with the download of the new QBPro 2015.

I did however spend a considerable amount of time on the phone with them as per usual….. Good luck 🙂

Resolution for Issue 'updating from pro2014 to pro 2015' available: Yes (Solved).
Source: Intuit Community forum.

updating from pro2014 to pro 2015: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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