QB Issue Resolution:

I can get you to the right support who can help you upgrade your payroll service to Full Service Payroll.

We’ll need to access your account to be able to change your payroll subscription. Since Community is a public place that everyone can access and search, I don’t want your information to be displayed here for the security of your account.

Our Full Service Team has the ability to process and upgrade this for you. You can reach them through this phone number, QuickBooks Online Full Service Support.

Resolution for Issue 'Upgrade from Essential to Full Payroll' available: Yes (Solved).
Source: Intuit Community forum.

Upgrade from Essential to Full Payroll: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Payroll
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Error Recovery for Payroll [Canada]
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