QB Issue Resolution:

In most cases, QuickBooks Online offers upgrades from your current product! The best way to see your upgrade options is to click the “Gear” icon > Your Account > Upgrade. When you click on that, you will be presented with your choices for upgrading, as well as the features and pricing for each choice. Be aware that there is no option to downgrade once you have decided on a different version.

To upgrade, click Upgrade for the product you want. Depending on your current version, you may have to enter credit card information.

If you have any further questions about upgrading, features or pricing, please call our Customer Care department at 800.488.7330 and they can help you!

Answer ID 3377
Products QuickBooks Online Simple Start (H)
QuickBooks Online Essentials (H)
QuickBooks Online Plus (H)
Categories Using This Product
Date Created 10/07/2010 04:15 PM
Date Updated 03/16/2015 06:25 PM
Allow Crawling? Yes

Resolution for Issue 'Upgrading my version of QuickBooks Online.' available: Yes (Solved).
Source: Intuit Community forum.

Upgrading my version of QuickBooks Online.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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