QB Issue Resolution:

You can apply that pre-existing deposit to the invoice by following these steps:

 

  • Create the invoice using the same customer info as the deposit, and then Save and Close.
  • Navigate to the Sales tab, and click Customers at the top.
  • Choose the customer the invoice was created for, and then locate the invoice you just created.
  • On the right side of that invoice’s column, click Receive Payment.
  • Under the Credits section, you can use select the deposit using the box on the left.
  • Once you’ve chosen the deposit, click Save and Close.
  • If you still need the customer to pay off the rest of the invoice, you can go back to the customer’s page, locate the invoice, and click Send under the drop down arrow on the right.

Resolution for Issue 'Using the invoice screen, is there an option to move the amount from Customer Deposits to our bank asset account?' available: Yes (Solved).
Source: Intuit Community forum.

Using the invoice screen, is there an option to move the amount from Customer Deposits to our bank asset account?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Credits section
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