QB Issue Resolution:
I’m here to provide information about saving the attached documents on the accountant’s computer.
The attachments are located in the Attach folder which is in the same location as your company file. When you send the accountant’s copy, there’s not a way to include this.
However, you can save a copy of an attached document. Navigate to the Doc Center or click the paperclip item on the QuickBooks transaction or item, then right-click and select Save Copy to Desktop. Then, send the saved documents separately from the accountant’s copy, so your accountants may save it on their computer.
For more information about this matter, look into this article: https://quickbooks.intuit.com/community/Getting-Started/QuickBooks-Attached-Documents-FAQs-and-commo….
With this information, your accountants should be able to save a copy of the attached documents.
Resolution for Issue 'Viewing attachments' available: Yes (Solved).
Source: Intuit Community forum.
Viewing attachments: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for attachments
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Error Recovery for attachments [Canada]
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