QB Issue Resolution:

If it goes back on a cc card you would enter a cc credit. AS it is a debit card direct from checking, then, yes, deposit of same expense is correct as long as that is not your only expense for the category in 2019. Refunds/rebates as an income account always works.

 

If they give you cash then you “deposit” to Petty Cash. If they issue a gift card or store credit add an account (bank type) to track the value

Resolution for Issue 'We are a Sole Proprietor. entered office supply purchase $ 30 in 2018. Returned purchase in 2019. Refund on same debit card. Do I enter it as office supply deposit?' available: Yes (Solved).
Source: Intuit Community forum.

We are a Sole Proprietor. entered office supply purchase $ 30 in 2018. Returned purchase in 2019. Refund on same debit card. Do I enter it as office supply deposit?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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