QB Issue Resolution:

You may wish to consider waiting until your accounting firm sends the file in order to ensure that the changes made will reflect in your QBO company. Additionally, when importing data from QuickBooks Desktop into Online, all the data that’s in QBO will be overwritten. While you are able to complete some of the setup, you may want to wait until the import is completed. I’m including an article which contains further insight into this process and contains a step by step guide for importing: Convert QuickBooks Desktop File to QuickBooks Online.

In the meantime, you may want to try the QuickBooks Online Sample Company, which is designed for a user to test out features and become better acquainted with the software. None of the information entered will be saved and can be a useful tool for learning. You can find additional information on this at the following link: How to Test Drive QuickBooks Online.

I want to ensure that you get the most out of QuickBooks Online for your business, so I’m including a link to tutorials: QuickBooks Tutorials.

Resolution for Issue 'We are in the process of upgrading our Desktop version to On-Line, however we have sent our accounting firm the accountants copy. Is is recommended to complete the upgrade by migrating the files before this is returned from the accountant or should we wait untilthey have returned it to us? If it is recommended to wait, can we still log in and set up our company on line?' available: Yes (Solved).
Source: Intuit Community forum.

We are in the process of upgrading our Desktop version to On-Line, however we have sent our accounting firm the accountants copy. Is is recommended to complete the upgrade by migrating the files before this is returned from the accountant or should we wait untilthey have returned it to us? If it is recommended to wait, can we still log in and set up our company on line?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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