QB Issue Resolution:

I would create an expense account and name it “Fraud Expense” and I would post both the credit card charge and the credit card credit to this account, this will net to zero. Then you will have an audit trail that isolates the fraudulent credit card charge and credit card credit in that account.

Resolution for Issue 'We had someone use one of a cards to purchase something. it was fraud and we got the credit back. Just wonder how this is usually accounted for. What GL do you put the expense in (the one the expense would normally be for?). and then when we get the money back, we do a deposit int the reverse?' available: Yes (Solved).
Source: Intuit Community forum.

We had someone use one of a cards to purchase something. it was fraud and we got the credit back. Just wonder how this is usually accounted for. What GL do you put the expense in (the one the expense would normally be for?). and then when we get the money back, we do a deposit int the reverse?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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