QB Issue Resolution:
Go into Suppliers / enter bills
At the top there is a button for Bill and one for Credit.
Select the Credit button and away you go
Resolution for Issue 'We have credit notes from our suppliers but cannot see a way to enter them into quickbooks?' available: Yes (Solved).
Source: Intuit Community forum.
We have credit notes from our suppliers but cannot see a way to enter them into quickbooks?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Credit Notes
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Error Recovery for Credit Notes [Canada]
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