QB Issue Resolution:

Typically, payroll items are fairly simple and generic, such as Hourly. Then, you set each person’s pay rate, such as one person gets $12 and another gets $12.50, but using that one payroll item.

You can Job Track this, by starting from Timesheets, marking the employee (and setting your employee default) to Pay from time data, and filling in both service item and payroll item. This gives you By Job Duty or task = that service item you assigned.

When you need to track pay differently, you would use different Payroll Items. As you noted, task Pay for hourly pay, is two different Hourly Pay items, for Stocking vs Janitorial. That means you set up the payroll items, but not just because the wage changes across names. Again, we might both do both types of work, but that is still just those two items; edit my name to enter where my rate on a pay item is different than your rate. And if you have Janitorial and Janitorial Davis/Bacon, that would be a different payroll item, as well, to report only on DCAA, for instance.

Resolution for Issue 'We have employees that may work two or three different jobs within the same account that have different government-mandated pay rates for each of those jobs. How to?' available: Yes (Solved).
Source: Intuit Community forum.

We have employees that may work two or three different jobs within the same account that have different government-mandated pay rates for each of those jobs. How to?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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