QB Issue Resolution:

Use an estimate, I think in customize forms you can retitle the estimate

 

If you are looking for a work progress type of thing, that is not available.  QB is accounting, not shop or project management

Resolution for Issue 'We really need the ability to create work orders, it’s necessary for our business. Am I missing this feature somewhere?' available: Yes (Solved).
Source: Intuit Community forum.

We really need the ability to create work orders, it’s necessary for our business. Am I missing this feature somewhere?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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