QB Issue Resolution:
Having no VAT No. means your business isn’t VAT-registered. Please make sure not to enable the Tax tracking feature in the program. This way, no VAT is required when creating a transaction.
If you’ve already turned on the Tax tracking feature, let’s go to the Account and Settings page. From there, you can change the default tax rate selection to Out of scope of Tax. By doing so, you’ll no longer need to apply VAT on your transactions. Here’s how:
- Go to the Gear icon at the upper right.
- Select Account and Settings under Your Company.
- Go to Advanced from the left menu.
- Select the Accounting section.
- On the Default tax rate selection drop-down, choose Out of scope of Tax.
- Click Save.
- Select Done.
Check out the two screenshots below for your visual reference.
Though you have no VAT, I’d still recommend visiting this resource hub on how to effectively manage it: https://community.intuit.com/browse/quickbooks-online-za-taxes.
Resolution for Issue 'What if I dont have a VAT no?' available: Yes (Solved).
Source: Intuit Community forum.
What if I dont have a VAT no?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Company
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