QB Issue Resolution:

You can set up a company contribution for an employee who has both 401k and Roth. However, as per IRS requirements, the it must be set up as a traditional 401(k), not as a Roth 401(k). Here’s how:

 

1. Go to Workers menu at the left pane, then Employees.
2. Select the employee’s name, then click Edit in the Deductions & Contributions section.
3. Choose the following:

  • Deduction/contribution or garnishment – Deduction/contribution.
  • Deduction/contribution – New Deduction/contribution.
  • Deduction/contribution type – Retirement Plans.
  • Type – 401(k).
  • Employee deduction – None.
  • Company-paid contribution – the amount or you need.

4. Hit OK.

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That should do it. I’m also including these articles for additional information:

 

Resolution for Issue 'What if the employee has both 401k and Roth contributions. How do you set up the employer match for both.' available: Yes (Solved).
Source: Intuit Community forum.

What if the employee has both 401k and Roth contributions. How do you set up the employer match for both.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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