QB Issue Resolution:

According to the ATO, a closely held employee is: A closely held payee is one who is not at arm’s length. This means they are directly related to the entity from which they receive payments, for example: family members of family business directors or shareholders of a company beneficiaries of a trust.


For more information on closely held employee’s visit the ATO’s factsheet here: https://www.ato.gov.au/Business/Bus/Single-Touch-Payroll-for-closely-held-employees-factsheet/

Resolution for Issue 'What is a closely held employee in regards to STP?' available: Yes (Solved).
Source: Intuit Community forum.

What is a closely held employee in regards to STP?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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