QB Issue Resolution:

Thanks for that additional clarification, @theenclavetreasu. I can help with enabling online payment options.

 

In order for these options to appear, it needs to be sent as an Online pledge. Here’s how to enable this:

 

  1. Click the Gear icon.
  2. Select Account and Settings.
  3. Click Sales on the left.
  4. Select within Online delivery
  5. Click the drop-down under Additional email options for pledges and choose Online pledge.
  6. Select Save.

I’ve included a picture to serve as a visual reference:

 

 

Additionally, since you’ve referenced that this is a non-profit, I recommend the following article: Configure an Account for a Non-Profit Organization.

 

I want to ensure that this is setup for you, so please feel free to let me know how it goes by posting below.

Resolution for Issue 'When creating a Pledge in a non-profit company, the online payment options are not available when using QBO. What am I missing?' available: Yes (Solved).
Source: Intuit Community forum.

When creating a Pledge in a non-profit company, the online payment options are not available when using QBO. What am I missing?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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