QB Issue Resolution:

I appreciate the troubleshooting steps you’ve done to isolate this issue. But currently, there’s an ongoing investigation about users seeing “Pay items unavailable” when creating weekly timesheets.

 

Don’t worry, our engineers have been informed of this matter and are working to resolve this. We want to get you back to creating timesheets to pay your employees accordingly.

 

In the meantime, I suggest contacting our QuickBooks Customer Support team. This way, they can add you to the list of affected users of this ongoing issue. Here’s how you can contact them:

  1. Log in to your QuickBooks account.
  2. Click on Help.
  3. Choose Contact Us.

Once you’re on the list, you’ll receive email updates from us about the progress of this issue.

 

Resolution for Issue 'When entering employees time to weekly timesheet it shows “Pay items unavailable” tried clearing browsing history & restarting computer and it still isn’t working. Help?' available: Yes (Solved).
Source: Intuit Community forum.

When entering employees time to weekly timesheet it shows “Pay items unavailable” tried clearing browsing history & restarting computer and it still isn’t working. Help?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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