QB Issue Resolution:
Thanks a lot for all your responses. All this reading and analyzing make me find the answer!! And the problem was that I was assigning a class to the Account Receivable (and to the Account Payable too) so QBO use that one to the register automatically created when I made the deposit.
So, the solution was to errase the class on every deposit that was made to the account “Account Receivable”!!!.
And I did the same with the manual payments I register using the account “Account Payable”.
Conclusion: Do not assign classes to the Account Receivable or the Account Payable, the proper class will be “take” from the Invoice or from the Bill on each case to report purposes!!!
Best regards
A happy user!!!
Resolution for Issue 'When I apply a deposit to an invoice the system do the automatic reg reversing the Unapplied Cash Payment Income, but now does not use the class, big problem!!!' available: Yes (Solved).
Source: Intuit Community forum.
When I apply a deposit to an invoice the system do the automatic reg reversing the Unapplied Cash Payment Income, but now does not use the class, big problem!!!: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.
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