QB Issue Resolution:

If you’re unable to see the Accountants section in your account, this means QuickBooks doesn’t have our QuickBooks Online for Accountants offered in you’re region. However, you can still invite your accountant as a Company admin and you need to select the This user is my accountant box to do this.

Here’s how:

  1. Go to the Gear icon, then select Manage Users.
  2. Click the Add user button.
  3. Select the Company admin radio button.
  4. Check the This user is my accountant box.
  5. Click Next.
  6. Enter his/her First name, Last name, and Email.
  7. Select Save.

Please see screenshots below for your reference.

Please note that your accountant will not count towards your current user limit. Inform him/her about the email invitation you’ve sent and let him accept it. Once done, he can now access your account and manage your company books.

If you wish to manage the users who can access your QuickBooks Online account, kindly refer to this article to guide you with the steps: Add, Delete, or Change User Access.

Resolution for Issue 'When I click on Gear icon and then select Manage Users, I do not see any Accountants section. My only choice is Add a new user, which is not appropriate. How can I do it?' available: Yes (Solved).
Source: Intuit Community forum.

When I click on Gear icon and then select Manage Users, I do not see any Accountants section. My only choice is Add a new user, which is not appropriate. How can I do it?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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